Verification Policy

Page Title: Verification Policy
Last updated: 13 May 2026

Verification Policy

Equiverify aims to improve trust in the equine services market by offering verification features for eligible professional listings.

  1. What Verification Means

Verification may indicate that certain business details, identity information, qualifications, registrations, insurance, or supporting documents have been reviewed.

Verification does not guarantee:

  • Service quality
  • Availability
  • Suitability
  • Pricing
  • Results
  • Ongoing compliance

Users should always carry out their own checks before engaging a professional.

  1. Information We May Review

Depending on the category, we may request:

  • Business name and address
  • Contact details
  • Professional registration numbers
  • Insurance documents
  • Qualifications or certificates
  • Website or social media presence
  • Service area details
  • Other relevant supporting information
  1. Category-Specific Checks

Verification may differ by category. For example:

  • Equine vets may require professional registration information
  • Farriers may require registration or relevant trade details
  • Livery yards may require business and insurance information
  • Riding schools may require relevant operational or insurance documentation
  1. Verification Status

Listings may show statuses such as:

  • Pending
  • Verified
  • Not Verified
  • Verification Expired
  • Rejected
  1. Ongoing Responsibility

Professionals are responsible for keeping their information accurate and up to date. Equiverify may request updated documents periodically.

  1. Removal of Verification

We may remove verification where:

  • Information becomes outdated
  • Documents expire
  • A complaint raises concern
  • False information is discovered
  • The provider fails to respond to verification requests
  1. User Responsibility

Verification is a trust signal, not a warranty. Users should make their own decision before contacting or hiring any professional.