Review Policy

Page Title: Review Policy
Last updated: 13th May 2026

Review Policy

Equiverify is designed to support trust and transparency across the UK equine services market. Reviews help horse owners make informed decisions and help reputable professionals build credibility.

  1. Who Can Leave a Review

Reviews should only be submitted by users who have had a genuine experience with the professional or business being reviewed.

  1. What Reviews Should Include

Reviews should be:

  • Honest
  • Relevant
  • Based on personal experience
  • Clear and respectful
  • Useful to other users
  1. What Is Not Allowed

We may reject or remove reviews that include:

  • False or misleading claims
  • Offensive, abusive, or discriminatory language
  • Personal attacks
  • Private information
  • Spam or promotional content
  • Conflicts of interest
  • Fake or incentivised reviews
  • Content unrelated to the service provider
  1. Moderation

Equiverify may moderate reviews before or after publication. We reserve the right to edit, reject, hide, or remove reviews where necessary.

  1. Provider Responses

Professionals may be allowed to respond to reviews. Responses must remain professional, factual, and respectful.

  1. Disputes

If a professional believes a review is false or unfair, they may contact Equiverify for review. We may request supporting information from either party.

  1. No Guarantee

Published reviews represent user opinions and experiences. Equiverify does not guarantee the accuracy of every review.